When will my order ship?
Orders in stock are usually shipped within 1–3 business days. For small goods, please allow up to 1-2 days for your order to go out.
What shipping methods do you use?
We primarily use USPS or Fedex
Where do you ship?
Almost everywhere. Email firstname.lastname@example.org if you’re having trouble placing an order.
What if my tracking number doesn’t work?
Confirmation is sent when your shipping label is printed, please allow up to 12 hours for this information to update
How long does it take for a refund to go through?
We will process your return as soon as we receive it, please allow 3–9 days for your bank account to update.
What if I’m experiencing issues with your website?
If you are having trouble checking out or other website issues please email us at email@example.com We will respond to you as quickly as possible. Make sure your browser is up to date before contacting KERNEZ Leather Goods
For all press inquiries, please contacus at firstname.lastname@example.org